Subway stupidity

Friday, 2 October 2009

The following is just a little anecdote for a local Subway sandwich bar.

I went for my weekly wrap treat. I like to buy myself a wrap once a week for lunch as my treat to myself.

We got to the end of the sandwich-making process, and I also asked for a cookie for my daughter. Then I said, "And no bag, please. I don't like plastic."

The girl can't have heard me right, because she then proceeded to put the cookie in a plastic bag (one of their plastic sandwich bags), without a paper cookie bag, along with the wrap.

I'm like - huh?

So I repeated, "Uh, sorry. I meant, no plastic bag at all."

And I waved my specially-brought-for-the-purpose re-usable "StuffIt" bag I had with me, and put it on the counter.

So the girl takes the cookie and the wrap out of the plastic bag, and puts the cookie, the wrap, and the plastic bag in my StuffIt bag.

*sigh*

So by now I'm really feeling like the biggest pain-in-the-arse. But I take the plastic bag out of my StuffIt, and put it on the counter, saying, "I really don't want the plastic bag. Sorry to be difficult."

The girl then gives me a really, really dirty look. I'm glad she'd already made my wrap, or she might have spat in it.

Avoiding unnecessary plastic

Do you, like me, sometimes feel really awkward and embarrassed when you refuse even a little bit of the garbage that gets dumped at us in our daily lives?

In the situation at that Subway, I was really embarrassed. A year ago, I'd have just let it pass.

But these days, I'm getting tougher. I've realised that unless people like me start holding our ground, and making it clear that we really don't like the whole 5-minute-usefulness-plastic thing, then it won't change.

A few people were behind me in the line for their sandwiches, and none of them said anything about their plastic bags. They all accepted them without complaint.

But I bet that every single one of them thought about their plastic bags. Because they heard and watched me taking a stand. And while they may not be ready to take a stand too, at least now they know that some people are.

Not so stupid

Actually, this was an exception to the rule. It was the first time one of the Subway staff was so dumb about my not wanting plastic. Usually they're great, and they understand completely. No fuss.

But I do have a complaint about the automatic let's dump the sandwich in a plastic bag for the customer thing.

It's wasteful and, in the case of every single customer that eats in the restaurant itself (a sizeable number of us), completely unnecessary.

How hard would it be for Subway to get its staff to ask customers if they want a plastic bag before the inevitable DUMP?

Better yet, why not charge customers for a plastic bag? 50 cents would scare a few cheapskates off fouling up our world for a few seconds of "convenience"!

You know what? I think I'm going to write another letter!
--
Cluttercut - Be the change

8 comments:

Toria said...

What I really "love" is when you tell someone you don't want a plastic bag, they put your stuff in one anyway, you again point out that you didn't want a bag, they take your purchase out of the bag & throw the plastic bag into the bin. And I don't mean a food purchase that could possibly have an ick factor for the next person, but for something like a book.

dixiebelle said...

The sad thing is, she then probably took the plastic bag she took back off your order and threw it in the bin.

It can be quite disappointing when the younger generation are so dismissive about these sorts of things... I like to believe that they are so much wiser, caring and aware of eco-issues, but then, they are teenagers and haven't quite gotten rid of their Freudian ID tendencies!!

daharja said...

Hi Toria - I'm so thoroughly sick of our whole societal fixation with plastic crap. I'm THAT close from tossing Every. Single. Thing. we own that is plastic and never ever buying - or accepting - anything with any plastic ever again.

But then, I'm not quite prepared to live under a rock. And that's the problem.

I think we need to fight this, as a community. And I guess that's what I'm trying to do, while still attempting to retain some semblance of normalcy, whatever that is!

Yep. Books in plastic bags is crapulous. Grrrrr.

Hi Molly - Yaaaaaaaah! Grrrrrr! We'll yowl at the wastefulness together! ;-)

Hi Dixiebelle - I bet she binned that bag too. But what else can I do? Maybe she learned something, maybe not. But I'm not going accept her rubbish because *she* thinks I should - or her company's policy thinks so!

I actually think that teens are generally much more awesome on the environment than we were (or I ever was!). Maybe there's hope for the world yet. But we need to set a path for them too (as old crusty types!). And we can't expect them to do something we wouldn't do ourselves.

Maybe all generations just need to listen to each other and learn from each other more :-)

But yes, this girl was dumb. Or maybe I'm unkind, and she was just having a bad day. Everyone has them!

But if it has encouraged me to write to Subway, maybe it turned out to be a good thing after all! :-D

Ness said...

The local subway here, which is within a food court, doesn't give a plastic bag unless you specifically ask for it. It may be a store by store thing so very definitely worth a letter to them!

mermaid7dreams said...

I totally understand your feelings, it is frustrating to try to help stop single-use plastic bag usage when companies seem so intent on keeping them.

although...dixiebelle... i have to note that I am a twenty year old (aka part of the younger generation) and I CARE! in fact a lot of us realize we are going to deal with the consequences for harming the environment. we shouldn't blame a generation...

daharja said...

Hi Mermaid7dreams - Subway got back to me. They claim to be trialing replacement paper bags instead of plastic ones.

I'm not sure how I feel about this. The whole point is to use less, not just use more paper instead!

*sigh*

The younger generation (I feel so old saying that!) need to lead the way, and are doing so. We need to work together, all generations of us, and give these idiots a kick up the bum! Because using paper isn't the solution.

There's no reason why Subway can't ask people if they're "eat in or take-away?" and then offer ceramic, washable plates or just fasten the wrapping of their sandwich with sticky tape!

Obvious solution, so simple, yet their geniuses haven't thought of it!

Thanks for commenting.

dixiebelle said...

Yes, mermaid7dreams, like I said, I believe that the 'younger generation' are so much wiser, caring and eco-aware... that is why I get disappointed at the times when someone from the younger generation is dismissive/ unaware.

Usually, I don't like to generalise, so I apologise to anyone I offended...

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